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Frequently asked questions
Clear answers. If you need help, send us a message on WhatsApp.
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Tip: try “Schengen” or “USA”.
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Is the calculator premium final?
No. It’s an estimate. Final premium depends on insurer rate chart and traveler details.
Which plan should I choose for USA/Canada?
Choose Worldwide (Incl. USA/Canada). Those destinations typically need higher coverage and premium.
What affects premium most?
Destination set, travel days and age band.
Can I talk to someone on WhatsApp?
Yes. Use the WhatsApp button on any page to start a chat.
How do claims work?
Contact assistance, get treatment, collect documents and submit claim as per insurer process.
Do you cover pre-existing conditions?
Coverage varies. Many policies exclude pre-existing conditions unless explicitly covered.
Do you support Schengen requirements?
Yes. We focus on overseas mediclaim for Schengen and worldwide travel with clear document guidance.
What if travel dates change?
Tell us early. Changes depend on insurer rules and timing.
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